First check whether http://pylon-monitor.local still answers: if it does, simply install the firmware again. If the device no longer starts, the USB recovery flasher at pylon-monitor.com/reset reinstalls it completely from Chrome or Edge over a USB data cable, then you set up your WiFi again.
Hello, I have a problem. The power went out during a firmware update, and now when I turn it on, I only get a white screen. I have already tried the reset procedure, but it does not work. I would really appreciate your help in finding a solution. Thank you!
Sorry for the inconvenience. Could you check whether http://pylon-monitor.local (or the device's IP address) is still reachable while the screen is white? If it is, the device is running and you can simply upload the firmware again from its "Update firmware" page.
There is now a tool made exactly for this case: the USB recovery flasher at pylon-monitor.com/reset.
Use Chrome or Edge on a computer, connect the Pylon-Monitor with a USB data cable (not a charge-only cable), open the page and follow the steps. It recognises your hardware generation by itself, erases the device and reinstalls the latest firmware from scratch — which a normal reset does not do. Afterwards, set up your WiFi again as on the first day.
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