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Is there a guest or engineer access for my installer, other than sharing my username and password?

Gefragt am · Aktualisiert · 1 Antwort

Kurz gesagt

Yes: the fleet view. The installer creates a free account, opens pylon-monitor.com/fleet and adds the installation with its Access key (device Settings → Public JSON access). They see all the battery detail without the owner's password, and the owner keeps their own access.

Kunde D. 🇬🇧 Vereinigtes Königreich Frage

For customers who go with Pylontech batteries, monitoring them remotely by the solar company in any level of detail is near impossible. I think it's the sort of device they would want to add to their systems. However, I cannot see any sort of guest or engineering access, other than sharing my username and password with them. They monitor everything else remotely to pick up problems early and provide a health report annually, so this could include the batteries in the future. Any plans to interest the installers too?

Pylon-Monitor-TeamOffizielle Antwort

Thanks for the feedback. Installer access already exists: your installer creates a free account on pylon-monitor.com, opens pylon-monitor.com/fleet and adds your installation with its Access key (in your device's Settings → Public JSON access). They then see all the battery detail without your password, and you keep your own access.

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#installer#guest access#fleet view#Access key#Cloud

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