Diseñado y fabricado en Francia 6K fans en Facebook · Síganos
Resuelta Acceso remoto Todos los modelos

The online dashboard stops receiving data overnight while the local page keeps working

Preguntada el · Actualizada · 1 respuesta

Respuesta corta

The event log showed the WiFi staying connected while the secure connection to the Cloud could no longer be opened until a restart. Firmware v3.4.3 / Lite v1.1.3 fixes it: if nothing gets through for 20 minutes, the device quietly restarts by itself.

Cliente I. 🇬🇧 Reino Unido Pregunta

It's done it again. It showed up on your website as stopped communicating, so I went to my local page and extracted the event log. Local continued, but I had to reboot this morning to re-establish the link to the cloud. Hope the log info is useful.

Equipo Pylon-MonitorRespuesta oficial

Thanks for the logs, they were very useful. They show the WiFi staying connected while the secure connection to our cloud could no longer be opened until a restart. That's what Lite v1.1.3 fixes: if nothing gets through for 20 minutes, the device quietly restarts by itself. Since installing it, the data has been arriving regularly.

¿Le ha sido útil esta respuesta?
#Cloud#HTTPS connection failed#large stack#v3.4.3#Lite v1.1.3#event log

Publicado sin nombres ni datos de contacto. Los clientes solo aparecen con su inicial y su país.

Únase a los 6000 fans de Pylon-Monitor en Facebook

Novedades, actualizaciones de firmware, instalaciones reales y consejos: siga la página y haga sus preguntas a la comunidad.

Seguir en Facebook